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Windows2003-3790/windows/appcompat/db/helpfile/usa/db_details.xml
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<?xml version="1.0"?>
<!--
Windows NT Application Compatibility Database
Apphelp details
Created: 06/30/2000 vadimb
Edited: 10/12/2000 Joshuah
Edited: 10/16/2000 Joshuah, see notes:
20211 - contact info just a url, the link is straight to intervideo
(not even their support site) - NOT in DB.XML at all: was left
in db_details just in case
20080 - app is unknown - message is very generic; ryan to find ou
what app it is
20094 - no contact info; hardblock of an autorun - no idea what app;
ryan to find out what app it is
New REDIR Urls used, that need to be created:
HTML HelpID New REDIR url used
20200 http://www.microsoft.com/isapi/redir.dll?prd=Whistler%26ar=AppHelpDetail%26sba=soda00
20201 http://www.microsoft.com/isapi/redir.dll?prd=Whistler%26ar=AppHelpDetail%26sba=soda01
20202 http://www.microsoft.com/isapi/redir.dll?prd=Whistler%26ar=AppHelpDetail%26sba=soda02
20203 http://www.microsoft.com/isapi/redir.dll?prd=Whistler%26ar=AppHelpDetail%26sba=soda03
20205 http://www.microsoft.com/isapi/redir.dll?prd=Whistler%26ar=AppHelpDetail%26sba=soda05
20206 http://www.microsoft.com/isapi/redir.dll?prd=Whistler%26ar=AppHelpDetail%26sba=soda06
20207 http://www.microsoft.com/isapi/redir.dll?prd=Whistler%26ar=AppHelpDetail%26sba=soda07
20208 http://www.microsoft.com/isapi/redir.dll?prd=Whistler%26ar=AppHelpDetail%26sba=soda08
20209 http://www.microsoft.com/isapi/redir.dll?prd=Whistler%26ar=AppHelpDetail%26sba=soda09
20210 http://www.microsoft.com/isapi/redir.dll?prd=Whistler%26ar=AppHelpDetail%26sba=soda10
20211 http://www.microsoft.com/isapi/redir.dll?prd=Whistler%26ar=AppHelpDetail%26sba=soda11
20212 http://www.microsoft.com/isapi/redir.dll?prd=Whistler%26ar=AppHelpDetail%26sba=soda12
20110 http://www.microsoft.com/isapi/redir.dll?prd=Whistler%26ar=AppHelpDetail%26sba=soda22
Edited: 10/20/2000 Joshuah, see notes
- added 3 new entries to the bottom to handle the
item 20000 generic problem.
- redid ALL redirs that pointed to prd=Windows2000 to
now be prd=Whistler
-->
<APPHELP>
<APPHELP_DETAILS HTMLHELPID="20501">
<LINK URL="http://www.microsoft.com">Microsoft Web site</LINK>
<CONTACT_INFO>
Microsoft Web Site: http://www.microsoft.com<br/>
Telephone: (800) xxx-xxxx
</CONTACT_INFO>
<DETAILS>
This is an apphelp message for Dynamic Setup.
</DETAILS>
<EXTENDED_DETAILS>
</EXTENDED_DETAILS>
</APPHELP_DETAILS>
<APPHELP_DETAILS HTMLHELPID="20059">
<LINK URL="http://www.microsoft.com/isapi/redir.dll?prd=Whistler%26ar=AppHelpDetail%26sba=EZCDC">Microsoft Web site</LINK>
<CONTACT_INFO>
Adaptec Web Site: http://www.adaptec.com/support/faqs/cdrecos.html<br/>
Telephone: (408) 945-8600
</CONTACT_INFO>
<DETAILS>
This version of Adaptec Easy CD Creator is not compatible with this version of Windows.
However, Adaptec provides an update that allows you to run this version on this version of Windows.
Before installing Easy CD Creator, read the instructions posted at the Adaptec Web site.
</DETAILS>
<EXTENDED_DETAILS>
</EXTENDED_DETAILS>
</APPHELP_DETAILS>
<APPHELP_DETAILS HTMLHELPID="20033">
<LINK URL="http://www.microsoft.com/isapi/redir.dll?prd=Whistler%26ar=AppHelpDetail%26sba=AOL">Microsoft Web site</LINK>
<CONTACT_INFO>
AOL Web site: http://www.aol.com/win2000/index.html <br/>
Telephone: (800) 827-6364
</CONTACT_INFO>
<DETAILS>
America Online (AOL) 4.0 may not function properly with this version of Windows.
Contact the program vendor regarding updates that are compatible with this version of Windows.
</DETAILS>
<EXTENDED_DETAILS>
</EXTENDED_DETAILS>
</APPHELP_DETAILS>
<APPHELP_DETAILS HTMLHELPID="20051">
<LINK URL="http://www.microsoft.com/isapi/redir.dll?prd=Whistler%26ar=AppHelpDetail%26sba=Inoculan4">Microsoft Web site</LINK>
<CONTACT_INFO>
Computer Associates Web Site: http://support.cai.com/Download/ildrvupdate.html <br/>
Telephone: (516) 342-5224
</CONTACT_INFO>
<DETAILS>
This version of InocuLAN requires an update to function properly with this version of Windows.
To ensure proper operation of this product with this version of Windows, you should install the latest device drivers
available on Computer Associates' Web site.
</DETAILS>
<EXTENDED_DETAILS>
</EXTENDED_DETAILS>
</APPHELP_DETAILS>
<APPHELP_DETAILS HTMLHELPID="20005">
<LINK URL="http://www.microsoft.com/isapi/redir.dll?prd=Whistler%26ar=AppHelpDetail%26sba=FProt4">Microsoft Web site</LINK>
<CONTACT_INFO>
U.S Headquarters:<br/>
Telephone: (561) 575-3200<br/>
Toll-free: (800) 423-9147 <br/>
Email sales@commandcom.com <br/>
World Wide Web Command Web site <br/>
<br/>
European Headquarters: <br/>
Telephone: +44 020 7 9319301 <br/>
Toll-free: 0500 202 444 <br/>
Email sales@command.co.uk <br/>
World Wide Web Command Web site<br/>
Pac Rim Headquarters: <br/>
Telephone: 1 300 65 0903 <br/>
Toll-free: (613) 9762 2203 <br/>
Email sales@commandcom.com.au<br/>
World Wide Web Command Web site <br/>
</CONTACT_INFO>
<DETAILS>
This version of Command AntiVirus is not intended to be used on this version of Windows.
</DETAILS>
<EXTENDED_DETAILS>
</EXTENDED_DETAILS>
</APPHELP_DETAILS>
<APPHELP_DETAILS HTMLHELPID="20065">
<LINK URL="http://www.microsoft.com/isapi/redir.dll?prd=Whistler%26ar=AppHelpDetail%26sba=SBLive">Microsoft Web site</LINK>
<CONTACT_INFO>
Creative Labs Web site:http://www.sblive.com/liveware/drivers/ <br/>
Telephone US: (405) 742-6622
</CONTACT_INFO>
<DETAILS>
Installing Windows NT 4.0 Sound Blaster Live! drivers may result in your computer not being able to start.
To avoid this, follow these directions: <br/>
1. Continue this installation, choosing to set up the Windows NT 4.0 drivers for the Sound Blaster Live! card. Do not restart your computer when prompted to do so. You must first update the drivers you have just installed. <br/>
2.Download and install the latest updated drivers from the Creative Labs Web site listed below. <br/>
3.Restart your computer. <br/>
Contact the program vendor regarding updates that are compatible with this version of Windows
</DETAILS>
<EXTENDED_DETAILS>
</EXTENDED_DETAILS>
</APPHELP_DETAILS>
<APPHELP_DETAILS HTMLHELPID="20003">
<LINK URL="http://www.microsoft.com/isapi/redir.dll?prd=Whistler%26ar=AppHelpDetail%26sba=OilChange">Microsoft Web site</LINK>
<CONTACT_INFO>
McAfee Web Site: http://www.mcafee.com/ <br/>
Telephone: (972) 855-7044
</CONTACT_INFO>
<DETAILS>
This version of Oil Change is not compatible with this version of Windows. It was designed for Windows 95 and Windows 98
only.
Contact the program vendor regarding updates that are compatible with this version of Windows.
</DETAILS>
<EXTENDED_DETAILS>
</EXTENDED_DETAILS>
</APPHELP_DETAILS>
<APPHELP_DETAILS HTMLHELPID="20044">
<LINK URL="http://www.microsoft.com/isapi/redir.dll?prd=Whistler%26ar=AppHelpDetail%26sba=Fsec">Microsoft Web site</LINK>
<CONTACT_INFO>
Data Fellows Web Site: http://www.datafellows.com/ <br/>
Telephone: (408) 938-6700
</CONTACT_INFO>
<DETAILS>
F-Secure Anti-Virus, English, version 4.x as well as 5.0 and 5.01 are not compatible with this version of Windows.
Contact the program vendor regarding updates that are compatible with this version of Windows.
</DETAILS>
<EXTENDED_DETAILS>
</EXTENDED_DETAILS>
</APPHELP_DETAILS>
<APPHELP_DETAILS HTMLHELPID="20032">
<LINK URL="http://www.microsoft.com/isapi/redir.dll?prd=Whistler%26ar=AppHelpDetail%26sba=Misc01">Microsoft Web site</LINK>
<CONTACT_INFO>
Dr. Solomon's Web Site: http://www.drsolomon.com/ <br/>
Telephone: (408) 988-3832
</CONTACT_INFO>
<DETAILS>
This version of Dr. Solomon's Anti-Virus has a real-time antivirus component (Winguard) that
is not compatible with this version of Windows.
Contact the program vendor regarding updates that are compatible with this version of Windows.
</DETAILS>
<EXTENDED_DETAILS>
</EXTENDED_DETAILS>
</APPHELP_DETAILS>
<APPHELP_DETAILS HTMLHELPID="20041">
<LINK URL="http://www.microsoft.com/isapi/redir.dll?prd=Whistler%26ar=AppHelpDetail%26sba=OpenView3">Microsoft Web site</LINK>
<CONTACT_INFO>
Symantec Technical Support: http://service1.symantec.com/SUPPORT/pca.nsf/docid/1998120913501012 <br/>
Telephone: (800) 441-7234
</CONTACT_INFO>
<DETAILS>
When installing HP OpenView 3.0, do not install the included version of pcANYWHERE. It installs a version of pcANYWHERE which is not
compatible with this version of Windows.
Contact the program vendor regarding updates that are compatible with this version of Windows.
</DETAILS>
<EXTENDED_DETAILS>
</EXTENDED_DETAILS>
</APPHELP_DETAILS>
<APPHELP_DETAILS HTMLHELPID="20047">
<LINK URL="http://www.microsoft.com/isapi/redir.dll?prd=Whistler%26ar=AppHelpDetail%26sba=IBMAV+G2">Microsoft Web site</LINK>
<CONTACT_INFO>
Symantec Web Site: http://service.symantec.com/ <br/>
Telephone: (800) 441-7234
</CONTACT_INFO>
<DETAILS>
This version of IBM AntiVirus is not compatible with this version of Windows.
Contact the program vendor regarding upgrading to Norton AntiVirus, which is compatible with this version of Windows.
</DETAILS>
<EXTENDED_DETAILS>
</EXTENDED_DETAILS>
</APPHELP_DETAILS>
<APPHELP_DETAILS HTMLHELPID="20028">
<LINK URL="http://www.microsoft.com/isapi/redir.dll?prd=Whistler%26ar=AppHelpDetail%26sba=KurzVoice">Microsoft Web site</LINK>
<CONTACT_INFO>
Lernout &amp; Hauspie Web site: http://www.lhsl.com/ <br/>
Telephone: (800) 843-1224
</CONTACT_INFO>
<DETAILS>
This Kurzweil voice program is not compatible with this version of Windows. It was designed for Windows 95 or Windows 98.
Contact the program vendor regarding updates that are compatible with this version of Windows.
</DETAILS>
<EXTENDED_DETAILS>
</EXTENDED_DETAILS>
</APPHELP_DETAILS>
<APPHELP_DETAILS HTMLHELPID="20004">
<LINK URL="http://www.microsoft.com/isapi/redir.dll?prd=Whistler%26ar=AppHelpDetail%26sba=LotScrcam97">
Microsoft Web site
</LINK>
<CONTACT_INFO>
Lotus Web site: <a href="http://www.lotus.com" target="_new">http://www.lotus.com</a><br/>
Telephone: (800) 343-5414
</CONTACT_INFO>
<DETAILS>
Lotus ScreenCam NT requires a specific video driver that is compatible with most video hardware/software configurations.
However,if your configuration is not supported the program will not function properly.
Check http://www.lotus.com/home.nsf/welcome/screencam for the list of supported video hardware/software configurations.
If you have installed ScreenCam NT without checking the requirements and are experiencing problems,
you can restore your video drivers by running restore.exe from the \Lotus\Scrcamnt folder.
Contact the program vendor regarding updates that are compatible with this version of Windows.
</DETAILS>
<EXTENDED_DETAILS/>
</APPHELP_DETAILS>
<APPHELP_DETAILS HTMLHELPID="20006">
<LINK URL="http://www.microsoft.com/isapi/redir.dll?prd=Whistler%26ar=AppHelpDetail%26sba=LotSS97">Microsoft Web site</LINK>
<CONTACT_INFO>
Lotus Web site: http://www.lotus.com/ <br/>
Telephone: (800) 343-5414
</CONTACT_INFO>
<DETAILS>
Lotus SmartSuite is compatible with this version of Windows. Note that ScreenCam for WIN NT (found in the \Extra directory)
supports only specific video driver configurations. Contact Lotus Development Corporation for the latest
information about ScreenCam NT before installing it.
</DETAILS>
<EXTENDED_DETAILS>
</EXTENDED_DETAILS>
</APPHELP_DETAILS>
<APPHELP_DETAILS HTMLHELPID="20037">
<LINK URL="http://www.microsoft.com/isapi/redir.dll?prd=Whistler%26ar=AppHelpDetail%26sba=WebScanX3">Microsoft Web site</LINK>
<CONTACT_INFO>
Network Associates Web site: http://www.nai.com/ <br/>
Telephone: (408) 988-3832
</CONTACT_INFO>
<DETAILS>
This version of WebScanX Java and ActiveX scanning features are not compatible with this version of Windows.
If you use these features, your computer may not function properly.
Contact the program vendor regarding updates that are compatible with this version of Windows.
</DETAILS>
<EXTENDED_DETAILS>
</EXTENDED_DETAILS>
</APPHELP_DETAILS>
<APPHELP_DETAILS HTMLHELPID="20000">
<LINK URL="http://www.microsoft.com/isapi/redir.dll?prd=Whistler%26ar=AppHelpDetail%26sba=McafeeAV3">Microsoft Web site</LINK>
<CONTACT_INFO>
McAfee Web Site: http://www.mcafee.com/ <br/>
Telephone: (408) 988-3832
</CONTACT_INFO>
<DETAILS>
This version of McAfee Antivirus for Windows NT is not compatible with this version of Windows.
If you install this version, your computer may not start or operate properly.
If you already have this program installed, you may experience difficulty uninstalling it.
Contact the program vendor regarding updates that are compatible with this version of Windows.
</DETAILS>
<EXTENDED_DETAILS>
</EXTENDED_DETAILS>
</APPHELP_DETAILS>
<APPHELP_DETAILS HTMLHELPID="20050">
<LINK URL="http://www.microsoft.com/isapi/redir.dll?prd=Whistler%26ar=AppHelpDetail%26sba=Macdrive98">Microsoft Web site</LINK>
<CONTACT_INFO>
Mediafour Web site: http://www.mediafour.com/ <br/>
Telephone: (515) 225-7409
</CONTACT_INFO>
<DETAILS>
This version of MacDrive 98 may not function properly with this version of Windows. If you install this program,
your computer may not work properly. You can obtain an update for MacDrive 98 that functions properly under
this version of Windows. Contact Mediafour Corporation for more information.
</DETAILS>
<EXTENDED_DETAILS>
</EXTENDED_DETAILS>
</APPHELP_DETAILS>
<APPHELP_DETAILS HTMLHELPID="20049">
<LINK URL="http://www.microsoft.com/isapi/redir.dll?Prd=Whistler%26Ar=help%26Sba=BackOffice">Microsoft Web site</LINK>
<APPTITLE>
Microsoft BackOffice v4.5 and below
</APPTITLE>
<CONTACT_INFO>
Microsoft Web site: http://www.microsoft.com/
</CONTACT_INFO>
<DETAILS>
There are known issues with BackOffice Server 4.0, 4.5 and the components listed below.
For more information about these components and this version of Windows, please click on the Details button. <br/>
BackOffice Server 4.0 <br/>
BackOffice Server 4.5 <br/>
Exchange Server 5.5 <br/>
Proxy Server 2.0 <br/>
SNA Server 4.0<br/>
SQL Server 6.5<br/>
Site Server 3.0<br/>
System Management Server 2.0
</DETAILS>
<EXTENDED_DETAILS>
</EXTENDED_DETAILS>
</APPHELP_DETAILS>
<APPHELP_DETAILS HTMLHELPID="20071">
<LINK URL="http://www.microsoft.com/isapi/redir.dll?prd=Whistler%26ar=AppHelpDetail%26sba=ProxySrvCli1">Microsoft Web site</LINK>
<CONTACT_INFO>
Microsoft Proxy Server Web site: http://www.microsoft.com/proxy/default.asp <br/>
Telephone: (425) 635-7172 (U.S.) or (905) 568-3503 (Canada)
</CONTACT_INFO>
<DETAILS>
Microsoft Proxy Server and Client 1.0 are not compatible with this version of Windows.
Contact Microsoft Corporation regarding updates that are compatible with this version of Windows.
</DETAILS>
<EXTENDED_DETAILS>
</EXTENDED_DETAILS>
</APPHELP_DETAILS>
<APPHELP_DETAILS HTMLHELPID="20036">
<LINK URL="http://www.microsoft.com/isapi/redir.dll?Prd=Whistler%26Ar=help%26Sba=ProxyServer">Microsoft Web site</LINK>
<CONTACT_INFO>
Microsoft Proxy Server Web site: http://www.microsoft.com/proxy/default.asp <br/>
Telephone: (425) 635-7172 (U.S.) or (905) 568-3503 (Canada)
</CONTACT_INFO>
<DETAILS>
Microsoft Proxy Server and Client 1.0 are not compatible with this version of Windows.
Contact Microsoft Corporation regarding updates that are compatible with this version of Windows.
</DETAILS>
<EXTENDED_DETAILS>
</EXTENDED_DETAILS>
</APPHELP_DETAILS>
<APPHELP_DETAILS HTMLHELPID="20061">
<LINK URL="http://www.microsoft.com/isapi/redir.dll?prd=Whistler%26ar=AppHelpDetail%26sba=Sitesrv3">Microsoft Web site</LINK>
<CONTACT_INFO>
Microsoft Site Server Web site: http://www.microsoft.com/siteserver/ <br/>
Telephone: (425) 635-7172 (U.S.) or (905) 568-3503 (Canada)
</CONTACT_INFO>
<DETAILS>
Microsoft Site Server 3.0 requires the installation of Site Server Service Pack 3 to run on this version of Windows.
Microsoft Site Server 3.0 Commerce Edition requires the installation of the SS3W2K.EXE patch prior to installation of
Site Server 3.0 Commerce Edition, and installation of Site Server Service Pack 3 to run on this version of Windows.
SS3W2K.EXE and Site Server Service Pack 3 can be downloaded from the Site Server website.
For additional information on installing Site Server 3.0 on this version of Windows, see Microsoft Knowledge Base article Q241833.
</DETAILS>
<EXTENDED_DETAILS>
</EXTENDED_DETAILS>
</APPHELP_DETAILS>
<APPHELP_DETAILS HTMLHELPID="20015">
<LINK URL="http://www.microsoft.com/isapi/redir.dll?Prd=Whistler%26Ar=help%26Sba=Win98Setup">Microsoft Web site</LINK>
<CONTACT_INFO>
Microsoft Web site: http://www.microsoft.com/ <br/>
Telephone: (425) 635-7172 (U.S.) or (905) 568-3503 (Canada)
</CONTACT_INFO>
<DETAILS>
You cannot install Windows 98 while running this version of Windows.
Start your computer in MS-DOS mode and then install Windows 98. See the Windows 98 installation guide for further instructions.
</DETAILS>
<EXTENDED_DETAILS>
</EXTENDED_DETAILS>
</APPHELP_DETAILS>
<APPHELP_DETAILS HTMLHELPID="20019">
<LINK URL="http://www.microsoft.com/isapi/redir.dll?prd=Whistler%26ar=AppHelpDetail%26sba=NortAV">Microsoft Web site</LINK>
<CONTACT_INFO>
Symantec Web site: http://www.symantec.com/ <br/>
Telephone: (800) 441-7234
</CONTACT_INFO>
<DETAILS>
This version of Norton AntiVirus may not function properly with this version of Windows.
Because of changes in this version of Windows, Norton AntiVirus may not identify areas of your drives correctly.
You can uninstall Norton AntiVirus and upgrade to a Windows 2000 (or higher)-compatible version.
</DETAILS>
<EXTENDED_DETAILS>
</EXTENDED_DETAILS>
</APPHELP_DETAILS>
<APPHELP_DETAILS HTMLHELPID="20055">
<LINK URL="http://www.microsoft.com/isapi/redir.dll?prd=Whistler%26ar=AppHelpDetail%26sba=NortUtil">Microsoft Web site</LINK>
<CONTACT_INFO>
Symantec Web site: http://www.symantec.com/ <br/>
Telephone: (800) 441-7234
</CONTACT_INFO>
<DETAILS>
FAT32 is not recognized by the disk utilities in Norton Utilities 2.0. Using Disk Doctor or Speed Disk on a
drive formatted with the FAT32 file system may result in the following error message "Partition has an
unrecognized error on it, would you like to fix the problem?" Do not click Yes, or you may lose data that
is stored on FAT32 partitions.
Contact the program vendor regarding updates that are compatible with this version of Windows.
</DETAILS>
<EXTENDED_DETAILS>
</EXTENDED_DETAILS>
</APPHELP_DETAILS>
<APPHELP_DETAILS HTMLHELPID="20060">
<LINK URL="http://www.microsoft.com/isapi/redir.dll?prd=Whistler%26ar=AppHelpDetail%26sba=NortNav95">Microsoft Web site</LINK>
<CONTACT_INFO>
Symantec Web site: http://www.symantec.com/ <br/>
Telephone: (800) 441-7234
</CONTACT_INFO>
<DETAILS>
Norton Navigator for Windows 95 is not compatible with this version of Windows. If you install this version,
your computer may not start or operate properly.
Contact the program vendor regarding updates that are compatible with this version of Windows.
</DETAILS>
<EXTENDED_DETAILS>
</EXTENDED_DETAILS>
</APPHELP_DETAILS>
<APPHELP_DETAILS HTMLHELPID="20057">
<LINK URL="http://www.microsoft.com/isapi/redir.dll?prd=Whistler%26ar=AppHelpDetail%26sba=GroupWise52">Microsoft Web site</LINK>
<CONTACT_INFO>
Novell Web site: http://www.novell.com/ <br/>
Novell Support site: http://support.novell.com/cgi-bin/search/tidfinder.cgi?2955774 <br/>
Telephone: (800) 858-4000
</CONTACT_INFO>
<DETAILS>
Before installing GroupWise Client in this version of Windows, Windows Messaging System must be installed.
Windows Messaging System provides the MAPI components that GroupWise Client requires. Windows Messaging
System may or may not be installed on this Windows system.
If the GroupWise Client Setup does not detect an existing installation of the Windows Messaging System, it attempts to install an earlier version that isn't compatible with this version of Windows. This results in a failed installation for both Windows Messaging and GroupWise Client.
This problem affects GroupWise 5.5 and earlier on this version of Windows.
Novell provides a version of Windows Messaging System that is compatible with this version of Windows on their support site.
</DETAILS>
<EXTENDED_DETAILS>
</EXTENDED_DETAILS>
</APPHELP_DETAILS>
<APPHELP_DETAILS HTMLHELPID="20016">
<LINK URL="http://www.microsoft.com/isapi/redir.dll?prd=Whistler%26ar=AppHelpDetail%26sba=NovClient32">Microsoft Web site</LINK>
<CONTACT_INFO>
Novell Web site: http://www.novell.com/ <br/>
Telephone: (800) 858-4000
</CONTACT_INFO>
<DETAILS>
This version of Novell NetWare Client32 is not compatible with this version of Windows.
Contact the program vendor regarding updates that are compatible with this version of Windows.
</DETAILS>
<EXTENDED_DETAILS>
</EXTENDED_DETAILS>
</APPHELP_DETAILS>
<APPHELP_DETAILS HTMLHELPID="20039">
<LINK URL="http://www.microsoft.com/isapi/redir.dll?prd=Whistler%26ar=AppHelpDetail%26sba=OffAcct1">Microsoft Web site</LINK>
<CONTACT_INFO>
Peachtree Software Web site: http://www.peachtree.com/ <br/>
Telephone: (888) 237-2452
</CONTACT_INFO>
<DETAILS>
This version of Peachtree Office Accounting may not function properly with this version of Windows.
Contact the program vendor regarding updates that are compatible with this version of Windows.
</DETAILS>
<EXTENDED_DETAILS>
</EXTENDED_DETAILS>
</APPHELP_DETAILS>
<APPHELP_DETAILS HTMLHELPID="20040">
<LINK URL="http://www.microsoft.com/isapi/redir.dll?prd=Whistler%26ar=AppHelpDetail%26sba=DriveImage">Microsoft Web site</LINK>
<CONTACT_INFO>
PowerQuest Web site: http://www.powerquest.com/windows2000/ <br/>
Telephone: (801) 226-6834
</CONTACT_INFO>
<DETAILS>
This version of Drive Image cannot create image files of NTFS 5 partitions. If you need to use this product
to create images of NTFS 5 partitions, contact PowerQuest Corporation.
</DETAILS>
<EXTENDED_DETAILS>
</EXTENDED_DETAILS>
</APPHELP_DETAILS>
<APPHELP_DETAILS HTMLHELPID="20046">
<CONTACT_INFO>
PowerQuest Web site: http://www.powerquest.com/windows2000/ <br/>
Telephone: (801) 226-6834
</CONTACT_INFO>
<DETAILS>
This version of PartitionMagic may not operate correctly on this version of Windows. See the PartitionMagic manual or visit the PowerQuest web site listed below for details on creating
a rescue diskette.
This version of PartitionMagic does not support NTFS 5 partitions. If you need this product to support NTFS 5
partitions, contact PowerQuest Corporation.
</DETAILS>
<EXTENDED_DETAILS>
</EXTENDED_DETAILS>
</APPHELP_DETAILS>
<APPHELP_DETAILS HTMLHELPID="20020">
<LINK URL="http://www.microsoft.com/isapi/redir.dll?prd=Whistler%26ar=AppHelpDetail%26sba=ToshibaOEM">Microsoft Web site</LINK>
<CONTACT_INFO>
Please use the vendor contact list.
</CONTACT_INFO>
<DETAILS>
This version of RingCentral is not compatible with this version of Windows. Your computer manufacturer has specific
information regarding the version of RingCentral OEM bundled with your computer. RingZero Systems does not offer
end-user technical support for OEM software products via phone, fax or e-mail. To inquire about the availability
of a version that is compatible with this version of Windows, contact your vendor from the list below.
</DETAILS>
<EXTENDED_DETAILS>
For more information about or if you do not have Internet access, contact your vendor from the following list.
<TABLE>
<TBODY>
<TR>
<TD><B>Contact information</B></TD>
<TD><B></B></TD></TR>
<TR>
<TD><A href="http://www.acer.com" target="_new">Acer America</A></TD>
<TD>(800) 445-6495 </TD></TR>
<TR>
<TD><A href="http://www.compaq.com" target="_new">Compaq</A></TD>
<TD>(800) OK-COMPAQ </TD></TR>
<TR>
<TD><A href="http://www.hp.com" target="_new">Hewlett Packard</A></TD>
<TD>(970) 635-1000 </TD></TR>
<TR>
<TD><A href="http://www.pc.ibm.com" target="_new">IBM</A></TD>
<TD>(800) 772-2227</TD></TR>
<TR>
<TD><A href="http://www.lhsl.com/" target="_new">L&amp;H Direct (ask for Sales)</A></TD>
<TD>(800) 843-1224 </TD></TR>
<TR>
<TD><A href="http://www.mot.com" target="_new">Motorola</A></TD>
<TD>(800) 221-4380</TD></TR>
<TR>
<TD><A href="http://www.nec-computers.com" target="_new">NEC</A></TD>
<TD>(800) 366-0476 </TD></TR>
<TR>
<TD><A href="http://www.ita.sel.sony.com" target="_new">Sony</A></TD>
<TD>(888) 476-6972 </TD></TR></TBODY></TABLE>
</EXTENDED_DETAILS>
</APPHELP_DETAILS>
<APPHELP_DETAILS HTMLHELPID="20021">
<LINK URL="http://www.microsoft.com/isapi/redir.dll?prd=Whistler%26ar=AppHelpDetail%26sba=OpenFM5">Microsoft Web site</LINK>
<CONTACT_INFO>
St. Bernard Web site: http://www.stbernard.com/ <br/>
Telephone: (619) 676-5050
</CONTACT_INFO>
<DETAILS>
Open File Manager versions 6.0 and earlier are not compatible with this version of Windows. Customers should contact
St. Bernard Software for an upgrade to OFM V6.2.
</DETAILS>
<EXTENDED_DETAILS>
</EXTENDED_DETAILS>
</APPHELP_DETAILS>
<APPHELP_DETAILS HTMLHELPID="20017">
<LINK URL="http://www.microsoft.com/isapi/redir.dll?prd=Whistler%26ar=AppHelpDetail%26sba=Cleansweep">Microsoft Web site</LINK>
<CONTACT_INFO>
Symantec Web Site: http://service.symantec.com/ <br/>
Telephone: (800) 441-7234
</CONTACT_INFO>
<DETAILS>
This version of CleanSweep is not compatible with this version of Windows. It was designed for Windows 95, Windows 98,
and Windows NT.
CleanSweep runs certain program items at startup that may prevent this version of Windows from starting. Click Cancel to
avoid running these programs. Windows should then start normally. To prevent these programs from starting with
Windows in the future, click Configure CleanSweep on the Options tab in CleanSweep. On the Usage Watch and
SmartSweep/Internet Sweep tabs, turn off the Usage Watch and Smart Sweep/Internet Sweep monitors.
</DETAILS>
<EXTENDED_DETAILS>
</EXTENDED_DETAILS>
</APPHELP_DETAILS>
<APPHELP_DETAILS HTMLHELPID="20007">
<LINK URL="http://www.microsoft.com/isapi/redir.dll?prd=Whistler%26ar=AppHelpDetail%26sba=pcanywhere8">Microsoft Web site</LINK>
<CONTACT_INFO>
Symantec Web Site: http://service.symantec.com/ <br/>
Symantec Technical Support: http://www.symantec.com/techsupp/pca/w2k/ <br/>
Telephone: (800) 441-7234
</CONTACT_INFO>
<DETAILS>
This version of pcANYWHERE is not compatible with this version of Windows. If you are currently installing pcANYWHERE up
to version 9.0, an update may be available that will allow the program to run on this version of Windows. Contact the
program vendor regarding updates that are compatible with this version of Windows.
</DETAILS>
<EXTENDED_DETAILS>
</EXTENDED_DETAILS>
</APPHELP_DETAILS>
<APPHELP_DETAILS HTMLHELPID="20009">
<LINK URL="http://www.microsoft.com/isapi/redir.dll?prd=Whistler%26ar=AppHelpDetail%26sba=CardWiz">Microsoft Web site</LINK>
<CONTACT_INFO>
SystemSoft Web site: http://www.systemsoft.com/ <br/>
Telephone: (508) 651-0088
</CONTACT_INFO>
<DETAILS>
This version of SystemSoft CardWizard is not compatible with this version of Windows. However, this version of Windows supports
PC Card and CardBus devices.
Contact the program vendor regarding updates that are compatible with this version of Windows.
</DETAILS>
<EXTENDED_DETAILS>
</EXTENDED_DETAILS>
</APPHELP_DETAILS>
<APPHELP_DETAILS HTMLHELPID="20010">
<LINK URL="http://www.microsoft.com/isapi/redir.dll?prd=Whistler%26ar=AppHelpDetail%26sba=Pwrprofile">Microsoft Web site</LINK>
<CONTACT_INFO>
SystemSoft Web site: http://www.systemsoft.com/ <br/>
Telephone: (508) 651-0088
</CONTACT_INFO>
<DETAILS>
This version of SystemSoft PowerProfiler is not compatible with this version of Windows. This version of Windows supports Advanced
Power Management.
Contact the program vendor regarding updates that are compatible with this version of Windows.
</DETAILS>
<EXTENDED_DETAILS>
</EXTENDED_DETAILS>
</APPHELP_DETAILS>
<APPHELP_DETAILS HTMLHELPID="20062">
<LINK URL="http://www.microsoft.com/isapi/redir.dll?prd=Whistler%26ar=AppHelpDetail%26sba=TravLaplink2">Microsoft Web site</LINK>
<CONTACT_INFO>
LapLink.com Web site: http://www.laplink.com/ <br/>
Telephone: (425) 487-8803
</CONTACT_INFO>
<DETAILS>
This version of LapLink does not function properly with this version of Windows. Do not install this version of LapLink
without checking for program updates that are compatible with this version of Windows. Your computer may not start
properly if you install this version of LapLink.
Contact LapLink.com for any additional assistance you may require in setting up LapLink on this version of Windows.
</DETAILS>
<EXTENDED_DETAILS>
</EXTENDED_DETAILS>
</APPHELP_DETAILS>
<APPHELP_DETAILS HTMLHELPID="20001">
<LINK URL="http://www.microsoft.com/isapi/redir.dll?prd=Whistler%26ar=AppHelpDetail%26sba=UmaxScan612">Microsoft Web site</LINK>
<CONTACT_INFO>
Umax Web site: http://www.umax.com/ <br/>
Telephone: (510) 651-4000
</CONTACT_INFO>
<DETAILS>
The Udnt.sys driver included with the UMAX scanner software is not compatible with this version of Windows. You may still
install this software; however, before you restart your computer you should rename the file Udnt.sys,
located in \Winnt\System32 to Udnt.bak. Otherwise, your computer may not start properly.
Renaming the file will make some functionality of the UMAX Copier program unavailable. However, all other parts of
the program, including scanning, should work properly.
Contact the program vendor regarding updates that are compatible with this version of Windows.
</DETAILS>
<EXTENDED_DETAILS>
</EXTENDED_DETAILS>
</APPHELP_DETAILS>
<APPHELP_DETAILS HTMLHELPID="20043">
<LINK URL="http://www.microsoft.com/isapi/redir.dll?prd=Whistler%26ar=AppHelpDetail%26sba=SYScomdlx4">Microsoft Web site</LINK>
<CONTACT_INFO>
Web site: http://www.v-com.com/ <br/>
Telephone: (408) 965-4018
</CONTACT_INFO>
<DETAILS>
This program replaces core system components, making this version of Windows unusable.
Contact the program vendor regarding updates that are compatible with this version of Windows.
</DETAILS>
<EXTENDED_DETAILS>
</EXTENDED_DETAILS>
</APPHELP_DETAILS>
<APPHELP_DETAILS HTMLHELPID="20042">
<LINK URL="http://www.microsoft.com/isapi/redir.dll?prd=Whistler%26ar=AppHelpDetail%26sba=AV9">Microsoft Web site</LINK>
<CONTACT_INFO>
Vet Web site: http://www.vet.com.au/
</CONTACT_INFO>
<DETAILS>
This version of VET AntiVirus requires an update to function properly with this version of Windows.
The program replaces core system components, making this version of Windows unusable.
Contact the program vendor regarding updates that are compatible with this version of Windows.
</DETAILS>
<EXTENDED_DETAILS>
</EXTENDED_DETAILS>
</APPHELP_DETAILS>
<APPHELP_DETAILS HTMLHELPID="20008">
<LINK URL="http://www.microsoft.com/isapi/redir.dll?Prd=Whistler%26Ar=help%26Sba=visio">Microsoft Web site</LINK>
<CONTACT_INFO>
Microsoft Visio Web site: http://www.microsoft.com/office/visio/ <br/>
Telephone: (800) 248-4746
</CONTACT_INFO>
<DETAILS>
The program you are trying to run has a service release available that corrects several known issues. You should
install Visio 5.0 (Standard, Technical, or Professional) service release C or later to ensure proper operation on
this version of Windows. Versions earlier than service release C may have problems saving or converting files to certain formats.
Contact the program vendor regarding updates that are compatible with this version of Windows.
</DETAILS>
<EXTENDED_DETAILS>
</EXTENDED_DETAILS>
</APPHELP_DETAILS>
<APPHELP_DETAILS HTMLHELPID="20072">
<LINK URL="http://www.microsoft.com/isapi/redir.dll?prd=Whistler%26ar=AppHelpDetail%26sba=3">Microsoft Web site</LINK>
<CONTACT_INFO>
Scansoft Web site: http://www.scansoft.com/win2000/ <br/>
Telephone: (978) 977-9713
</CONTACT_INFO>
<DETAILS>
This version of Visioneer PaperPort requires an update to function properly with this version of Windows.
When creating a form using FormTyper in PaperPort, you may not be able to save the form. To work around this:
1. Click the Start button, point to Settings, and then click Control Panel.
2. Double-click System.
3. On the Advanced tab, click Environment Variables.
4. Double-click the TEMP variable, and then change the variable name to a short name. For example, C:\Temp.
5. Contact the program vendor regarding updates that are compatible with this version of Windows.
</DETAILS>
<EXTENDED_DETAILS>
</EXTENDED_DETAILS>
</APPHELP_DETAILS>
<APPHELP_DETAILS HTMLHELPID="20066">
<LINK URL="http://www.microsoft.com/isapi/redir.dll?prd=Whistler%26ar=AppHelpDetail%26sba=LotCCmail81">Microsoft Web site</LINK>
<CONTACT_INFO>
Lotus Web site: http://www.lotus.com/ <br/>
If you have a cc:Mail product support agreement, call your assigned toll-free number. <br/>
If you do not have a support agreement, call: <br/>
United States: (800) 553-4270<br/>
Internationally: check the Worldwide Support Guide for a number in your area. If one is not available, call (978) 988-2800.
</CONTACT_INFO>
<DETAILS>
This version of Lotus cc:Mail installs an earlier version of Windows Messaging that is not compatible with this version of Windows. Lotus cc:Mail Release 8.2 or later is recommended for this version of Windows. Before installing Lotus cc:Mail Release 8.2 or later on this version of Windows, Windows Messaging System must be installed. Windows Messaging System provides the MAPI components that cc:Mail requires. If the cc:Mail Setup does not detect an existing MAPI client, it tries to install an earlier version that is not compatible with this version of Windows. This results in a failed installation for both Windows Messaging and cc:Mail.
If you already have Windows Messaging or any version of Microsoft Outlook installed on your computer (Outlook 97 or later), you should have the components necessary for cc:Mail Setup to work properly, and you do not have to install Windows Messaging.
Contact the program vendor regarding updates that are compatible with this version of Windows.
</DETAILS>
<EXTENDED_DETAILS>
</EXTENDED_DETAILS>
</APPHELP_DETAILS>
<APPHELP_DETAILS HTMLHELPID="20073">
<LINK URL="http://www.microsoft.com/isapi/redir.dll?prd=Whistler%26ar=AppHelpDetail%26sba=VisStudio97">Microsoft Web site</LINK>
<CONTACT_INFO>
Microsoft Visual Studio Web site: http://msdn.microsoft.com/vstudio/default.asp <br/>
Telephone: (800) 936-3500
</CONTACT_INFO>
<DETAILS>
When installing this version of Visual Studio/InterDev, do not install Active Server Pages. If you install
Active Server Pages, Internet Information Server (IIS) 3.0 is installed, which is not compatible with this version of Windows.
Contact Microsoft Corporation regarding updates that are compatible with this version of Windows.
</DETAILS>
<EXTENDED_DETAILS>
</EXTENDED_DETAILS>
</APPHELP_DETAILS>
<APPHELP_DETAILS HTMLHELPID="20067">
<LINK URL="http://www.microsoft.com/isapi/redir.dll?prd=Whistler%26ar=AppHelpDetail%26sba=WinCE22">Microsoft Web site</LINK>
<CONTACT_INFO>
Windows CE Web site: http://www.microsoft.com/windowsce/default.asp <br/>
Telephone: (425) 635-7107
</CONTACT_INFO>
<DETAILS>
This version of Microsoft Windows CE requires an update to function properly with this version of Windows. Please refer to
the Microsoft Knowledge Base article Q227482 - Cannot Install Windows CE Services 2.1 or Earlier in this version of Windows
for more information. The update, ActiveSync(r) 3.0, can be downloaded from the Windows CE web site.
</DETAILS>
<EXTENDED_DETAILS>
</EXTENDED_DETAILS>
</APPHELP_DETAILS>
<APPHELP_DETAILS HTMLHELPID="20069">
<LINK URL="http://www.microsoft.com/isapi/redir.dll?prd=Whistler%26ar=AppHelpDetail%26sba=WorksWin4">Microsoft Web site</LINK>
<CONTACT_INFO>
Works Web site: http://works.msn.com/ <br/>
Telephone: (425) 635-7107
</CONTACT_INFO>
<DETAILS>
This version of Microsoft Works may not install on drives that contain more than 2 gigabytes (GB) of free space.
Contact Microsoft Corporation regarding updates that are compatible with this version of Windows.
</DETAILS>
<EXTENDED_DETAILS>
</EXTENDED_DETAILS>
</APPHELP_DETAILS>
<APPHELP_DETAILS HTMLHELPID="20077">
<LINK URL="http://www.microsoft.com/isapi/redir.dll?prd=Whistler%26ar=AppHelpDetail%26sba=Photodlx1">Microsoft Web site</LINK>
<CONTACT_INFO>
Adobe Web site: http://www.adobe.com/ <br/>
Telephone: (206) 675-6309
</CONTACT_INFO>
<DETAILS>
The program you are trying to run has a Plug-in to correct known issues with this version of Windows. You should install
the EPS Parser Plug-in for Adobe PhotoDeluxe Home Edition 3.x and PhotoDeluxe Business Edition 1.x to ensure
proper operation on this version of Windows.
Contact the program vendor regarding updates that are compatible with this version of Windows.
</DETAILS>
<EXTENDED_DETAILS>
</EXTENDED_DETAILS>
</APPHELP_DETAILS>
<APPHELP_DETAILS HTMLHELPID="20038">
<LINK URL="http://www.microsoft.com/isapi/redir.dll?prd=Whistler%26ar=AppHelpDetail%26sba=BC601">Microsoft Web site</LINK>
<CONTACT_INFO>
Compuware NuMega Web site: http://www.numega.com/ <br/>
Telephone: (603) 578-8400
</CONTACT_INFO>
<DETAILS>
This version of BoundsChecker requires an update to function properly with this version of Windows.
Contact the program vendor regarding updates that are compatible with this version of Windows.
</DETAILS>
<EXTENDED_DETAILS>
</EXTENDED_DETAILS>
</APPHELP_DETAILS>
<APPHELP_DETAILS HTMLHELPID="20079">
<LINK URL="http://www.microsoft.com/isapi/redir.dll?prd=Whistler%26ar=AppHelpDetail%26sba=KodakDVD3">Microsoft Web site</LINK>
<CONTACT_INFO>
Kodak Software Web site: http://www.kodak.com
</CONTACT_INFO>
<DETAILS>
This version of Kodak USB Video Camera Software installs several components that are not compatible with this version of Windows. However, you can use the USB Video Camera itself without installing any additional software. To do so, plug the camera in a USB port and Windows will detect it automatically.
To find out more about the Kodak software that ships with this camera, contact the program vendor.
</DETAILS>
<EXTENDED_DETAILS>
</EXTENDED_DETAILS>
</APPHELP_DETAILS>
<APPHELP_DETAILS HTMLHELPID="20080">
<LINK URL="http://www.microsoft.com/isapi/redir.dll?prd=Whistler%26ar=AppHelpDetail%26sba=ProcommPRR">Microsoft Web site</LINK>
<CONTACT_INFO>
</CONTACT_INFO>
<DETAILS>
This application experiences known problems on this version of Windows. Contact the program vendor regarding updates that are compatible with this version of Windows.
</DETAILS>
<EXTENDED_DETAILS>
</EXTENDED_DETAILS>
</APPHELP_DETAILS>
<APPHELP_DETAILS HTMLHELPID="20081">
<LINK URL="http://www.microsoft.com/isapi/redir.dll?Prd=Whistler%26Ar=help%26Sba=Reachout">Microsoft Web site</LINK>
<CONTACT_INFO>
Stac Web site: http://www.stac.com/ <br/>
Telephone: (858) 794-3700
</CONTACT_INFO>
<DETAILS>
This version of ReachOut is not compatible with this version of Windows. Your computer may not start properly because of
the driver installed with this version.
Contact the program vendor regarding updates that are compatible with this version of Windows.
</DETAILS>
<EXTENDED_DETAILS>
</EXTENDED_DETAILS>
</APPHELP_DETAILS>
<APPHELP_DETAILS HTMLHELPID="20082">
<LINK URL="http://www.microsoft.com/isapi/redir.dll?prd=Whistler%26ar=AppHelpDetail%26sba=OnNet322">Microsoft Web site</LINK>
<CONTACT_INFO>
NetManage Web site: http://www.netmanage.com/ <br/>
Telephone: (800) 382-4387
</CONTACT_INFO>
<DETAILS>
This version of OnNet32 installs an earlier version of Windows Messaging that is not compatible with
this version of Windows.
Contact the program vendor regarding updates that are compatible with this version of Windows.
</DETAILS>
<EXTENDED_DETAILS>
</EXTENDED_DETAILS>
</APPHELP_DETAILS>
<APPHELP_DETAILS HTMLHELPID="20084">
<LINK URL="http://www.microsoft.com/isapi/redir.dll?Prd=Whistler%26Ar=help%26Sba=zipmagic98">Microsoft Web site</LINK>
<CONTACT_INFO>
Ontrack Web site: http://www.ontrack.com/ <br/>
Telephone: (800) 645-3649
</CONTACT_INFO>
<DETAILS>
This version of ZipMagic is not compatible with this version of Windows. Installing this version of ZipMagic may result
in your computer not starting properly.
Contact the program vendor regarding updates that are compatible with this version of Windows.
</DETAILS>
<EXTENDED_DETAILS>
</EXTENDED_DETAILS>
</APPHELP_DETAILS>
<APPHELP_DETAILS HTMLHELPID="20083">
<LINK URL="http://www.microsoft.com/isapi/redir.dll?Prd=Whistler%26Ar=help%26Sba=directcd2x">Microsoft Web site</LINK>
<CONTACT_INFO>
Adaptec Web Site: http://www.adaptec.com/support/faqs/cdrecos.html <br/>
Telephone: (408) 945-8600
</CONTACT_INFO>
<DETAILS>
This version of DirectCD is not compatible with this version of Windows. Installing this version of DirectCD may result
in your computer not starting properly.
Contact the program vendor regarding updates that are compatible with this version of Windows.
</DETAILS>
<EXTENDED_DETAILS>
</EXTENDED_DETAILS>
</APPHELP_DETAILS>
<APPHELP_DETAILS HTMLHELPID="20085">
<LINK URL="http://www.microsoft.com/isapi/redir.dll?Prd=Whistler%26Ar=help%26Sba=trio">Microsoft Web site</LINK>
<CONTACT_INFO>
Trio Communications Web site: http://www.trio.com <br/>
Telephone: (919) 376-4100
</CONTACT_INFO>
<DETAILS>
This version of Trio Communications is not compatible with this version of Windows. Installing or running this application may result in
a system General Protection Fault.
Contact the program vendor regarding updates that are compatible with this version of Windows.
</DETAILS>
<EXTENDED_DETAILS>
</EXTENDED_DETAILS>
</APPHELP_DETAILS>
<APPHELP_DETAILS HTMLHELPID="20087">
<LINK URL="http://www.microsoft.com/isapi/redir.dll?Prd=Whistler%26Ar=help%26Sba=VirusBuster">Microsoft Web site</LINK>
<CONTACT_INFO>
Trend Micro Web site: http://www.antivirus.com/ <br/>
Trend Micro Japan: 03-5334-3600
</CONTACT_INFO>
<DETAILS>
This program is incompatible with this version of Windows.
Contact the program vendor regarding updates that are compatible with this version of Windows.
</DETAILS>
<EXTENDED_DETAILS>
</EXTENDED_DETAILS>
</APPHELP_DETAILS>
<APPHELP_DETAILS HTMLHELPID="20088">
<LINK URL="http://www.microsoft.com/isapi/redir.dll?Prd=Whistler%26Ar=help%26Sba=Kakumei">Microsoft Web site</LINK>
<CONTACT_INFO>
Ark Joho System CD (Japan) Telephone: 03-3234-9231
</CONTACT_INFO>
<DETAILS>
This program is incompatible with this version of Windows.
Contact the program vendor regarding updates that are compatible with this version of Windows.
</DETAILS>
<EXTENDED_DETAILS>
</EXTENDED_DETAILS>
</APPHELP_DETAILS>
<APPHELP_DETAILS HTMLHELPID="20089">
<LINK URL="http://www.microsoft.com/isapi/redir.dll?Prd=Whistler%26Ar=help%26Sba=InoculanJa">Microsoft Web site</LINK>
<CONTACT_INFO>
Computer Associates Web site (Japan): http://www.caj.co.jp/ <br/>
Telephone: 03-5320-8080 (Japan)
</CONTACT_INFO>
<DETAILS>
This program is incompatible with this version of Windows.
Contact the program vendor regarding updates that are compatible with this version of Windows.
</DETAILS>
<EXTENDED_DETAILS>
</EXTENDED_DETAILS>
</APPHELP_DETAILS>
<APPHELP_DETAILS HTMLHELPID="20092">
<LINK URL="http://www.microsoft.com/isapi/redir.dll?prd=Whistler%26ar=AppHelpDetail%26sba=TimeSlip">Microsoft Web site</LINK>
<CONTACT_INFO>
TimeSlips Web site: http://www.timeslips.com/ <br/>
Telephone: (978) 768-7490
</CONTACT_INFO>
<DETAILS>
This program may not run as expected on this version of Windows.
Contact the program vendor regarding updates that are compatible with this version of Windows.
</DETAILS>
<EXTENDED_DETAILS>
</EXTENDED_DETAILS>
</APPHELP_DETAILS>
<APPHELP_DETAILS HTMLHELPID="20090">
<LINK URL="http://www.microsoft.com/isapi/redir.dll?Prd=Whistler%26Sbp=Help%26Ar=Maestro%26Sba=61">Microsoft Web site</LINK>
<CONTACT_INFO>
Hummingbird Web site: Hummingbird <br/>
Telephone: (416) 496-2200
</CONTACT_INFO>
<DETAILS>
This program may not run as expected on this version of Windows.
Contact the program vendor regarding updates that are compatible with this version of Windows.
</DETAILS>
<EXTENDED_DETAILS>
</EXTENDED_DETAILS>
</APPHELP_DETAILS>
<APPHELP_DETAILS HTMLHELPID="20014">
<LINK URL="http://www.microsoft.com/isapi/redir.dll?prd=Whistler%26ar=AppHelpDetail%26sba=IBMViavoice98">Microsoft Web site</LINK>
<CONTACT_INFO>
IBM ViaVoice Web site: http://www-4.ibm.com/software/speech/ <br/>
Telephone: (919) 517-0225
</CONTACT_INFO>
<DETAILS>
This version of IBM ViaVoice Executive Edition 98 may not function properly with this version of Windows.
Contact the program vendor regarding updates that are compatible with this version of Windows.
</DETAILS>
<EXTENDED_DETAILS>
</EXTENDED_DETAILS>
</APPHELP_DETAILS>
<APPHELP_DETAILS HTMLHELPID="20056">
<LINK URL="http://www.microsoft.com/isapi/redir.dll?prd=Whistler%26ar=AppHelpDetail%26sba=ArcSrv">Microsoft Web site</LINK>
<CONTACT_INFO>
Computer Associates Technical Support Web site: http://support.cai.com/techbases/arc_win2000.html <br/>
Telephone: (516) 342-5880
</CONTACT_INFO>
<DETAILS>
ARCserveIT 6.61 may not work properly with this version of Windows. The ARCserveIT Auto Discovery service does not automatically
identify other computers on the network running ARCserve clients.
A Service Pack that addresses this issue is available to ARCserveIT customers at the Computer Associates Web site.
Prior to the service pack update, the workaround to this problem is to manually enter the client computer name.
To enter the computer name, right-click in the ARCserveIT Windows NT Agents tree selection, and then click Add Object.
</DETAILS>
<EXTENDED_DETAILS>
</EXTENDED_DETAILS>
</APPHELP_DETAILS>
<APPHELP_DETAILS HTMLHELPID="20098">
<LINK URL="http://www.microsoft.com/isapi/redir.dll?prd=Whistler%26ar=AppHelpDetail%26sba=V3NTpatch">Microsoft Web site</LINK>
<CONTACT_INFO>
Dr. Ahn's Anti-Virus Labortories, Inc. Web site: http://home.ahnlab.com/ <br/>
Telephone: 82-2-558-7400 (Korea)
</CONTACT_INFO>
<DETAILS>
V3NT 1.3 update and V3Pro 2000 Deluxe are not compatible with this version of Windows. For V3Pro 2000 Deluxe, you should
install V3Pro 2000 Deluxe Service Pack 1 or later to ensure proper operation on this version of Windows.
Contact the program vendor regarding updates that are compatible with this version of Windows.
</DETAILS>
<EXTENDED_DETAILS>
</EXTENDED_DETAILS>
</APPHELP_DETAILS>
<APPHELP_DETAILS HTMLHELPID="20100">
<LINK URL="http://www.microsoft.com/isapi/redir.dll?prd=Whistler%26ar=AppHelpDetail%26sba=WindowsNT4">Microsoft Web site</LINK>
<CONTACT_INFO>
Microsoft Web site: http://www.microsoft.com/
</CONTACT_INFO>
<DETAILS>
It is not recommended that Windows NT 4.0 be installed on this version of Windows.
</DETAILS>
<EXTENDED_DETAILS>
</EXTENDED_DETAILS>
</APPHELP_DETAILS>
<APPHELP_DETAILS HTMLHELPID="20097">
<LINK URL="http://www.microsoft.com/isapi/redir.dll?prd=Whistler%26ar=AppHelpDetail%26sba=PagisPro">Microsoft Web site</LINK>
<CONTACT_INFO>
ScanSoft Web site: http://www.scansoft.com/ <br/>
Telephone: (888) 887-2288
</CONTACT_INFO>
<DETAILS>
This program may not run as expected on this version of Windows.
Contact the program vendor regarding updates that are compatible with this version of Windows.
</DETAILS>
<EXTENDED_DETAILS>
</EXTENDED_DETAILS>
</APPHELP_DETAILS>
<APPHELP_DETAILS HTMLHELPID="20096">
<LINK URL="http://www.microsoft.com/isapi/redir.dll?prd=Whistler%26ar=AppHelpDetail%26sba=Powerstrip">Microsoft Web site</LINK>
<CONTACT_INFO>
PowerStrip Web site: http://www.entechtaiwan.com/ps.htm
</CONTACT_INFO>
<DETAILS>
This program is incompatible with this version of Windows.
Contact the program vendor regarding updates that are compatible with this version of Windows.
</DETAILS>
<EXTENDED_DETAILS>
</EXTENDED_DETAILS>
</APPHELP_DETAILS>
<APPHELP_DETAILS HTMLHELPID="20091">
<LINK URL="http://www.microsoft.com/isapi/redir.dll?prd=Whistler%26ar=AppHelpDetail%26sba=NuMega_SoftIce">Microsoft Web site</LINK>
<CONTACT_INFO>
Compuware NuMega Web site: http://www.numega.com/ <br/>
Telephone: (603) 578-8400
</CONTACT_INFO>
<DETAILS>
This program may not run as expected on this version of Windows.
Contact the program vendor regarding updates that are compatible with this version of Windows.
</DETAILS>
<EXTENDED_DETAILS>
</EXTENDED_DETAILS>
</APPHELP_DETAILS>
<APPHELP_DETAILS HTMLHELPID="20094">
<LINK URL="http://www.microsoft.com/isapi/redir.dll?prd=Whistler%26ar=AppHelpDetail%26sba=NewApp2">Microsoft Web site</LINK>
<CONTACT_INFO>
</CONTACT_INFO>
<DETAILS>
This application is not compatible with this version of Windows.
</DETAILS>
<EXTENDED_DETAILS>
</EXTENDED_DETAILS>
</APPHELP_DETAILS>
<APPHELP_DETAILS HTMLHELPID="20105">
<LINK URL="http://www.microsoft.com/isapi/redir.dll?prd=Whistler%26ar=AppHelpDetail%26sba=Misc04">Microsoft Web site</LINK>
<CONTACT_INFO>
Microsoft Intellipoint Web site: http://www.microsoft.com/intellipoint/
</CONTACT_INFO>
<DETAILS>
These versions of Microsoft Intellipoint were released prior to this version of Windows, and are therefore not compatible
with this version of Windows. Download the latest Intellipoint software, which includes support for this version of Windows.
</DETAILS>
<EXTENDED_DETAILS>
</EXTENDED_DETAILS>
</APPHELP_DETAILS>
<APPHELP_DETAILS HTMLHELPID="20106">
<LINK URL="http://www.microsoft.com/isapi/redir.dll?prd=Whistler%26ar=AppHelpDetail%26sba=Misc05">Microsoft Web site</LINK>
<CONTACT_INFO>
AOL Web site: http://www.aol.com/win2000/index.html <br/>
Telephone: (800) 827-6364
</CONTACT_INFO>
<DETAILS>
This version of America Online (AOL) is incompatible with this version of Windows. Install the latest Windows 2000 version of AOL, available on AOL.
</DETAILS>
<EXTENDED_DETAILS>
</EXTENDED_DETAILS>
</APPHELP_DETAILS>
<APPHELP_DETAILS HTMLHELPID="20110">
<LINK URL="http://www.microsoft.com/isapi/redir.dll?prd=Whistler%26ar=AppHelpDetail%26sba=soda22">Microsoft Web site</LINK>
<CONTACT_INFO>
Microsoft Web site: http://www.microsoft.com/
</CONTACT_INFO>
<DETAILS>
There is no need to install this application, as it is included with this version of Windows.
</DETAILS>
<EXTENDED_DETAILS>
</EXTENDED_DETAILS>
</APPHELP_DETAILS>
<APPHELP_DETAILS HTMLHELPID="20200">
<LINK URL="http://www.microsoft.com/isapi/redir.dll?prd=Whistler%26ar=AppHelpDetail%26sba=soda00">Microsoft Website</LINK>
<CONTACT_INFO>
Microsoft Web site: http://www.microsoft.com/
</CONTACT_INFO>
<DETAILS>
This application is not intended for this version of Windows.
</DETAILS>
<EXTENDED_DETAILS>
</EXTENDED_DETAILS>
</APPHELP_DETAILS>
<APPHELP_DETAILS HTMLHELPID="20201">
<LINK URL="http://www.microsoft.com/isapi/redir.dll?prd=Whistler%26ar=AppHelpDetail%26sba=soda01">Microsoft Website</LINK>
<CONTACT_INFO>
McAfee Corporation Web site: http://www.mcafee.com
</CONTACT_INFO>
<DETAILS>
Uninstaller Deluxe 5.10 has a known compatibility issue with this version of Windows.
</DETAILS>
<EXTENDED_DETAILS>
</EXTENDED_DETAILS>
</APPHELP_DETAILS>
<APPHELP_DETAILS HTMLHELPID="20202">
<LINK URL="http://www.microsoft.com/isapi/redir.dll?prd=Whistler%26ar=AppHelpDetail%26sba=soda02">Microsoft Website</LINK>
<CONTACT_INFO>
Microsoft Web site: http://www.microsoft.com/
</CONTACT_INFO>
<DETAILS>
This version of Winsock 2 is meant for older Windows platforms.
All of its features are already part of your current
Windows operating system, so there is no need to install it.
</DETAILS>
<EXTENDED_DETAILS>
</EXTENDED_DETAILS>
</APPHELP_DETAILS>
<APPHELP_DETAILS HTMLHELPID="20203">
<LINK URL="http://www.microsoft.com/isapi/redir.dll?prd=Whistler%26ar=AppHelpDetail%26sba=soda03">Microsoft Website</LINK>
<CONTACT_INFO>
Citrix Website: http://www.citrix.com
</CONTACT_INFO>
<DETAILS>
This version of MetaFrame will not run correctly on this
version of Windows. Contact Citrix for an updated version.
</DETAILS>
<EXTENDED_DETAILS>
</EXTENDED_DETAILS>
</APPHELP_DETAILS>
<APPHELP_DETAILS HTMLHELPID="20205">
<LINK URL="http://www.microsoft.com/isapi/redir.dll?prd=Whistler%26ar=AppHelpDetail%26sba=soda05">Microsoft Web site</LINK>
<CONTACT_INFO>
Microsoft Visio Web site: http://www.microsoft.com/office/visio/ <br/>
Telephone: (800) 248-4746
</CONTACT_INFO>
<DETAILS>
This program may not run as expected on this version of Windows.
Contact the program vendor regarding updates that are compatible
with this version of Windows.
</DETAILS>
<EXTENDED_DETAILS>
</EXTENDED_DETAILS>
</APPHELP_DETAILS>
<APPHELP_DETAILS HTMLHELPID="20206">
<LINK URL="http://www.microsoft.com/isapi/redir.dll?prd=Whistler%26ar=AppHelpDetail%26sba=soda06">Microsoft Web site</LINK>
<CONTACT_INFO>
Sierra, Incorporated Web site: http://www.sierra.com
</CONTACT_INFO>
<DETAILS>
Sierra has updated Half-Life and a patch is available
from their web site that will allow this program to run
properly on this version of Windows.
</DETAILS>
<EXTENDED_DETAILS>
</EXTENDED_DETAILS>
</APPHELP_DETAILS>
<APPHELP_DETAILS HTMLHELPID="20207">
<LINK URL="http://www.microsoft.com/isapi/redir.dll?prd=Whistler%26ar=AppHelpDetail%26sba=soda07">Microsoft Web site</LINK>
<CONTACT_INFO>
Redstorm Entertainment web site: http://www.redstorm.com
</CONTACT_INFO>
<DETAILS>
Red Storm Entertainment has an updated version of this game available from their web site that will allow it to run properly on this version of Windows.
</DETAILS>
<EXTENDED_DETAILS>
</EXTENDED_DETAILS>
</APPHELP_DETAILS>
<APPHELP_DETAILS HTMLHELPID="20208">
<LINK URL="http://www.microsoft.com/isapi/redir.dll?prd=Whistler%26ar=AppHelpDetail%26sba=soda08">3DO Web site</LINK>
<CONTACT_INFO>
3DO Web site: http://www.3DO.com
</CONTACT_INFO>
<DETAILS>
3DO has an updated version of this game available
from their web site that will allow it to run
properly on this version of Windows.
</DETAILS>
<EXTENDED_DETAILS>
</EXTENDED_DETAILS>
</APPHELP_DETAILS>
<APPHELP_DETAILS HTMLHELPID="20209">
<LINK URL="http://www.microsoft.com/isapi/redir.dll?prd=Whistler%26ar=AppHelpDetail%26sba=soda09">Microsoft Web site</LINK>
<CONTACT_INFO>
Unreal Tournament Web site: http://www.UnrealTournament.com
</CONTACT_INFO>
<DETAILS>
There is an updated version of this game
available from the publishers web site that will allow it to
run properly on this version of Windows.
</DETAILS>
<EXTENDED_DETAILS>
</EXTENDED_DETAILS>
</APPHELP_DETAILS>
<APPHELP_DETAILS HTMLHELPID="20210">
<LINK URL="http://www.microsoft.com/isapi/redir.dll?prd=Whistler%26ar=AppHelpDetail%26sba=soda10">Microsoft Web site</LINK>
<CONTACT_INFO>
Ashampoo web site: http://www.ashampoo.com
</CONTACT_INFO>
<DETAILS>
This application does not work on this version of Windows.
This application uses drivers that were not designed for this version of Windows. For more details please contact the vendor.
</DETAILS>
<EXTENDED_DETAILS>
</EXTENDED_DETAILS>
</APPHELP_DETAILS>
<APPHELP_DETAILS HTMLHELPID="20211">
<LINK URL="http://www.microsoft.com/isapi/redir.dll?prd=Whistler%26ar=AppHelpDetail%26sba=soda11">Microsoft Web site</LINK>
<CONTACT_INFO>
Intervideo Web site: http://www.intervideo.com
</CONTACT_INFO>
<DETAILS>
This application does not work on this version of Windows.
This application uses drivers that were not designed for use on
this version of Windows. For more details please contact the vendor.
</DETAILS>
<EXTENDED_DETAILS>
</EXTENDED_DETAILS>
</APPHELP_DETAILS>
<APPHELP_DETAILS HTMLHELPID="20212">
<LINK URL="http://www.microsoft.com/isapi/redir.dll?prd=Whistler%26ar=AppHelpDetail%26sba=soda12">Microsoft Web site</LINK>
<CONTACT_INFO>
Xing Technology Corporation web site: http://www.xingtech.com
</CONTACT_INFO>
<DETAILS>
This application does not work on this version of Windows.
This application uses drivers that were not designed for use on
this version of Windows. For more details please contact the vendor.
</DETAILS>
<EXTENDED_DETAILS>
</EXTENDED_DETAILS>
</APPHELP_DETAILS>
<APPHELP_DETAILS HTMLHELPID="20101">
<LINK URL="http://www.microsoft.com/isapi/redir.dll?prd=Whistler%26ar=AppHelpDetail%26sba=soda21">Microsoft Web site</LINK>
<CONTACT_INFO>
</CONTACT_INFO>
<DETAILS>This program may not run as expected on this version of Windows. Contact the program vendor regarding updates that are compatible with this version of Windows.
</DETAILS>
<EXTENDED_DETAILS>
</EXTENDED_DETAILS>
</APPHELP_DETAILS>
<APPHELP_DETAILS HTMLHELPID="20102">
<LINK URL="http://www.microsoft.com/isapi/redir.dll?prd=Whistler%26ar=AppHelpDetail%26sba=soda22">Microsoft Web site</LINK>
<CONTACT_INFO>
</CONTACT_INFO>
<DETAILS>This program may not run as expected on this version of Windows. Contact the program vendor regarding updates that are compatible with this version of Windows.
</DETAILS>
<EXTENDED_DETAILS>
</EXTENDED_DETAILS>
</APPHELP_DETAILS>
<APPHELP_DETAILS HTMLHELPID="20103">
<LINK URL="http://www.microsoft.com/isapi/redir.dll?prd=Whistler%26ar=AppHelpDetail%26sba=soda23">Microsoft Web site</LINK>
<CONTACT_INFO>
McAfee Web Site: http://www.mcafee.com/ <br/>
Telephone: (408) 988-3832
</CONTACT_INFO>
<DETAILS>This program may not run as expected on this version of Windows. Contact the program vendor regarding updates that are compatible with this version of Windows.
</DETAILS>
<EXTENDED_DETAILS>
</EXTENDED_DETAILS>
</APPHELP_DETAILS>
<APPHELP_DETAILS HTMLHELPID="20213">
<LINK URL="http://www.microsoft.com/isapi/redir.dll?prd=Whistler%26ar=AppHelpDetail%26sba=soda24">Microsoft Web site</LINK>
<CONTACT_INFO>
www.liquidaudio.com
</CONTACT_INFO>
<DETAILS>
This version of Liquid Audio installs a CD-R driver that, in
some cases, causes the computer to cease from functioning
properly, resulting in the system being unusable.
</DETAILS>
<EXTENDED_DETAILS>
This version of Liquid Audio installs a CD-R driver that, in <br/>
some cases, causes the computer to cease from functioning <br/>
properly, resulting in the system being unusable. <br/>
</EXTENDED_DETAILS>
</APPHELP_DETAILS>
</APPHELP>
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